frequently
asked questions

Should the need arise for you to return a product, Mrs. F kindly suggests taking a moment to peruse her refund and returns policy (opens in a new window), which offers helpful guidance and assistance.

Typically, artwork is best suited in a vector format, which might seem unfamiliar or confusing to most people. However, there’s no need to worry. Rest assured that Mrs. F genuinely cares about your needs. If you find it challenging to understand, please don’t hesitate to let her know, and sharing examples of your preferences can greatly assist in creating a personalized solution.

Certain fonts are more suitable for specific manufacturing processes than others. For instance, some script fonts may not translate well onto a decal. Mrs. F takes into consideration how people will interact with the product. Whether it’s a stein held in your hands or a decal observed from a distance, she carefully considers the visual impact.

To assist you in embarking on your journey into the captivating realm of fonts, Mrs. F has thoughtfully curated a list of her favorite fonts.

In Mrs. F’s shop, you’ll find an assortment of her most sought-after pieces. However, if you have a specific vision in mind, rest assured that Mrs. F is here to bring it to life. Simply reach out to her through the contacts page and embark on an exciting adventure tailored to your preferences. Don’t hesitate to send her a message and let the creative journey begin.

For all her mailing and shipping needs, both within Australia and internationally, Mrs. F relies on Australia Post. Whether you require regular or express shipping services, Mrs. F has got you covered. Rest assured that your items will be handled with care and dispatched promptly using Australia Post’s reliable services.